📋 Terms of Service

1. Acceptance of Terms

By accessing or using the scrapedatshi website, API, developer portal, or Python SDK (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

We reserve the right to update these Terms at any time. Continued use of the Service after changes are posted constitutes your acceptance of the revised Terms.

2. Description of Service

scrapedatshi provides a web scraping and data extraction API that converts web content to Markdown, extracts text and tables from PDFs, generates RAG-optimized chunks, and synchronizes content to vector databases. The Service includes a REST API, a developer portal, and an official Python SDK (pip install scrapedatshi). The Service is intended for developers, researchers, and AI/ML practitioners.

3. Account Registration

To access the developer API, you must register for an account. You agree to:

• Provide accurate and complete registration information
• Maintain the security of your account credentials and API keys
• Notify us immediately of any unauthorized use of your account
• Be responsible for all activity that occurs under your account

You may not create accounts using automated means or under false pretenses. We reserve the right to suspend or terminate accounts that violate these Terms.

4. API Usage and Hard Caps

Your use of the API is subject to per-request hard caps that protect server stability. These limits apply to all accounts regardless of credit balance. Hard caps bound the amount of work any single request can perform — they are not billing limits, they are server-protection fuses.

Exceeding a per-request hard cap returns HTTP 400 for that request. Content exceeding the maximum content size (~75,000 words) is automatically truncated before processing — the response will include a content_truncated: true flag when this occurs. Persistent abuse of the Service may result in account suspension.

5. Billing — Credit Wallet

Pay-Per-Use Model

scrapedatshi uses a credit wallet billing model. There are no subscriptions or monthly fees. You purchase credits in advance and credits are deducted after each successful API call. Failed requests are never charged.

Credit Pricing

Credits are denominated in USD. Current per-operation rates are:

Prices are in USD and may be updated at any time. The current rates are always displayed on the Billing page of the developer portal.

Free Signup Credits

New accounts receive a one-time credit grant of $1.00 upon registration. These credits are non-transferable and non-refundable.

Purchasing Credits (Top-Up)

Credits are purchased in advance through the developer portal. Payments are processed securely by Stripe. We do not store your full payment card details — all payment data is handled by Stripe under their PCI-compliant infrastructure. A minimum purchase amount applies; the current minimum is displayed on the Billing page.

Refund Policy

All credit purchases are non-refundable except where required by applicable law. Credits have no cash value and cannot be transferred between accounts. If you believe you were charged in error, please contact us within 30 days of the charge at hello@scrapedatshi.com.

Insufficient Balance

API calls will be rejected with HTTP 402 if your credit balance falls below the minimum threshold required to proceed. Top up your balance at any time through the developer portal to restore access.

6. Acceptable Use Policy

You agree not to use the Service to:

• Scrape websites in violation of their Terms of Service or robots.txt directives
• Collect personal data without appropriate legal basis or consent
• Engage in any activity that violates applicable laws or regulations
• Attempt to circumvent rate limits, authentication, or security measures
• Resell or redistribute API access without our written permission
• Use the Service to generate spam, malware, or harmful content
• Interfere with or disrupt the integrity or performance of the Service
• Reverse engineer, decompile, or attempt to extract the source code of the Service

You are solely responsible for ensuring your use of the Service complies with all applicable laws, including data protection regulations (e.g., GDPR, CCPA) and the terms of any third-party websites you scrape.

7. Python SDK

scrapedatshi provides an official Python SDK (pip install scrapedatshi) as an open-source client library distributed under the MIT License. The SDK is a convenience wrapper around the REST API and is provided "as is" without additional warranties beyond those stated in Section 10 of these Terms.

Use of the SDK is subject to these Terms. The SDK communicates with the scrapedatshi API using your API key — all API usage through the SDK deducts credits from your balance.

8. API Keys and Security

Your API key is a secret credential. You are responsible for keeping it confidential. Do not embed API keys in publicly accessible code repositories, client-side JavaScript, or other insecure locations.

If you believe your API key has been compromised, you should immediately regenerate it from the developer portal. We are not liable for any unauthorized use of your API key resulting from your failure to keep it secure.

9. Intellectual Property

The Service, including its software, design, and documentation, is owned by scrapedatshi and is protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms.

You retain ownership of any content you submit to or process through the Service. By using the Service, you grant us a limited license to process your content solely for the purpose of providing the Service.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant the accuracy, completeness, or usefulness of any content extracted or processed by the Service.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SCRAPEDATSHI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR $10 USD IF YOU HAVE NOT MADE ANY PAYMENTS.

12. Indemnification

You agree to indemnify, defend, and hold harmless scrapedatshi and its operators from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or your violation of any third-party rights.

13. Termination

Termination by You

You may stop using the Service at any time. Unused credits remaining in your account at the time of voluntary termination are non-refundable. You may request full account deletion through the developer portal at any time.

Termination by Us (ToS Violation)

We reserve the right to suspend or terminate your access to the Service at any time, with or without notice, for violation of these Terms or for any other reason at our sole discretion. In cases of termination for cause, access ceases immediately. No refund is issued for any remaining credit balance.

Account Deletion

You may request full account deletion at any time through the developer portal. Upon deletion, your account data will be removed in accordance with our Privacy Policy. Any remaining credit balance is forfeited upon account deletion and is non-refundable.

14. Governing Law

These Terms shall be governed by and construed in accordance with applicable law. Any disputes arising under these Terms shall be resolved through good-faith negotiation between the parties.

15. Changes to These Terms

We may revise these Terms at any time by updating this page. We will indicate the date of the most recent revision at the top of this page. Your continued use of the Service after any changes constitutes your acceptance of the new Terms.